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Today we're analyzing the Zara customer journey and how the fashion industry evolved in the last years to improve the customer experience.
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Online Survey Software and Data Intelligence
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ZARA - ベビー服(女の子用) ~95cm
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Aldrin Velázquez, Author at QuestionPro
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Page 51
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Aldrin Velázquez, Author at QuestionPro
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Zara - Tops & blouses
![](https://www.questionpro.com/blog/wp-content/uploads/2023/09/hm-customer-experience.jpg)
Aldrin Velázquez, Author at QuestionPro
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Online Survey Software and Data Intelligence
![](https://u-mercari-images.mercdn.net/photos/m45455302133_9.jpg?1688020142)
Zara - Tops & blouses
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Page 56
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A Quick Glance At Zara Business Model - FourWeekMBA
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The Zara Customer Journey and The Retail Experience